Phone Support Request

Created by John Frye, Modified on Tue, 23 Sep at 10:51 AM by Ola Alsheshan

Specialist Notes:


Please provide this SR for phone support requests. This SR is also available as a canned response in FreshChat. 


Note: you may use this SR in tickets as well by making a few tweaks. 


Phone Support is available Monday-Friday, 9 AM - 5 PM EST.


Canned Response Code: /phone


Standard Response:


Unfortunately, I do not have direct access to phones here in chat. However, I can create a ticket, and the Team Lead will reach out to you via email to schedule a call. Please allow me a few moments to submit your ticket. 

If you prefer, I would also be happy to try assisting you now in an attempt to expedite a solution. 

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